Get in touch
Contact Us
Questions, corrections and feedback are always welcome. If an offer has changed, a casino has let you down or you think we have missed something, we would like to hear about it.
Write to us at info@britanniaprizeguide.com. We read every message and aim to reply within 24 to 48 hours on weekdays.
Please note: we are not a casino
Britannia Prize Guide is an independent comparison website. We do not run any of the casinos we review, and we have no access to your account. Questions about registration, deposits, bonuses, verification or withdrawals must go to the casino’s own customer support — you will find contact details in the footer of the operator’s website or inside your account. If a dispute cannot be resolved, every UK‑licensed casino must offer access to an independent Alternative Dispute Resolution service free of charge.
Casino operators
Operators licensed by the UK Gambling Commission who would like to be reviewed can contact the same address. A listing is never guaranteed, and payment does not influence our rankings.
If gambling has stopped being fun
Free, confidential help is available 24 hours a day from the National Gambling Helpline on 0808 8020 133 and at BeGambleAware.org. To block yourself from every UK gambling site at once, register with GAMSTOP. More tools and support are on our Safer Gambling page.